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We're proud to be different.

We pride ourselves on our complete transparency and outstanding customer service to ensure your fuel card needs are fulfilled.

Customer service

Customer service with a difference

Our team don't work on commission, so you can rest assured that we're offering you impartial advice on what's best for your business.

We get to know our customers, and put in place regular check ins to make sure that everything is running smoothly with your account.

Whenever you need us, our knowledgeable customer service team are available on a direct phone number, so you'll always get straight through to someone who can help if you ever have any questions.

GET IN TOUCH

No hidden charges

No hidden charges, ever

There are NO hidden charges, we operate with total transparency and you only pay for the fuel that you draw. We only charge 85p per card if a card is not used in an entire calendar month.

Cards are issued, reissued and replaced free of charge. Our invoices are clear and concise, showing individual unit costs for every transaction. We will not auto enrol you into schemes and you'll never find transaction fees or other unexpected charges.

We offer a free invoice comparison service to check what savings could be made.

COMPARE FUEL CARDS APPLY NOW

Customer service with a difference

Our team don't work on commission, so you can rest assured that we're offering you impartial advice on what's best for your business.

We get to know our customers, and put in place regular check ins to make sure that everything is running smoothly with your account.

Whenever you need us, our knowledgeable customer service team are available on a direct phone number, so you'll always get straight through to someone who can help if you ever have any questions.

get in touch

Customer service

No hidden charges

No hidden charges - ever

There are NO hidden charges, we operate with total transparency and you only pay for the fuel that you draw. We only charge £1.50 per card if a card is not used in an entire calendar month.

Cards are issued, reissued and replaced free of charge. Our invoices are clear and concise, showing individual unit costs for every transaction. We will not auto enrol you into schemes and you'll never find transaction fees or other unexpected charges.

We offer a free invoice comparison service to check what savings could be made.

COMPARE FUEL CARDS APPLY NOW

Free online account management

Take complete control of your fleet with free access to the AID Online Account Management portal.

Access your account details, order cards and monitor card activity, request copy invoices and download fleet management reports 24/7. Reports can be exported to Excel and incorporated seamlessly into your own reporting system.

APPLY FOR A CARDCOMPARE FUEL CARDS

Free online account management

Market leading site locator

Market leading site locator

Our free site locator can find your 9 closest sites no matter where your drivers are. With an HGV friendly option and fully mobile optimised, this is the perfect tool for drivers on the go.

try out our site locator

Free online account management

Free online account management

Take complete control of your fleet with free access to the AID Online Account Management portal. Access your account details, order cards and monitor card activity, request copy invoices, download fleet management reports 24/7. Reports can be exported to Excel and incorporated into your own reporting system.

APPLY FOR A CARDCOMPARE FUEL CARDS

Market leading site locator

Our free site locator can find your 9 closest sites no matter where your drivers are. With an HGV friendly option and fully mobile optimised, this is the perfect tool for drivers on the go.

TRY OUT OUR SITE LOCATOR

What our customers say

“We use AID as they give the coverage and network support we need and are our local supplier of choice.”

Crown Highways Ltd

“We were introduced to AID Fuel Oils Group 12 months ago when we changed our Vehicle Management System, and from this initial introduction they have proved outstanding as a supplier. They made the transition from our previous supplier effortless. Their customer services team are always friendly and courteous and nothing is too much trouble for them. When we have called upon them for anything that we need assistance with, they deal with things promptly and efficiently. I would be more than happy to recommend their services.”

Exterior Plas

“AID have handled our fuel cards for a few years now and I would definitely recommend them. Their customer service is excellent and the staff are always friendly and quick to respond to queries.”

Bristow & Sutor

“Having changed our Fuel Card provider to AID Fuel Cards some months ago, we have experienced major benefits. Reduced fuel costs with the certainty of continued 'best price' policies have allowed us to streamline our fleet administration.”

Norton Commercial Gas

“I would not hesitate to recommend AID Fuel Cards to any potential fuel card customer. The staff are very obliging whenever you have the need to contact them.”

Mr James Lister