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Statement: UKIFDA notes the government’s announcement regarding the £200 fixed payment to heating oil users.

UPDATE 15/03/2023

The government has now released the fourth and final part of the alternative fuels payment (AFP) scheme aimed at non-domestic users.

Last week the government launched the Non-Domestic Alternative Fuel Payment portal for users that are based off the gas grid and use kerosene in their businesses.

There are two types of energy bill support payments being offered:

1. Non-Domestic Alternative Fuel Payment.

This allows non-domestic properties to apply for the £150 alternative fuel payment if they have not received it automatically. If you are on the electricity grid, you should have received this automatically through your electricity supplier.

2. Non-Domestic Alternative Fuel Payment for High Users of Heating Oil.

Companies off the gas grid that use over 10,000 litres annually per premises can claim top-up payments of up to £5,800. The exact payment depends on volume used.

Further details can be found here: If you cannot apply online, call the helpline on 0808 175 3944, which is open Monday to Friday, 8am to 6pm (except public holidays)

Businesses are urged to apply now, as the portal closes on April 28th.

To apply online go to . Alternatively you can call the helpline on 0808 175 3944, Monday to Friday, 8am to 6pm (except bank holidays).

Update 6th March 2023

Government launches online portal for alternative fuel payments.

The government has launched the online alternative fuel payments portal for those heating oil customers who have not received their £200 payment directly through their electricity account.

The portal can be found here: and will be open until the end of May.

For those without online access, the contact centre helpline can be reached on 0808 175 3287 for applicants in Great Britain, or 0808 175 3894 for applicants in Northern Ireland, where a representative will guide you through the application process. The helpline is open 8am to 6pm on Monday to Friday.

Customers should have ready proof of address, bank account details, and proof of heating oil purchases with a value of £200 or more and with a date between September 2022 and the end of the application window (31 May 2023). After a number of checks customers should get payments through their local authority.

Customers should be aware no one will contact you from government about this unless you contact them – so please be aware of scams.

Update 27th February 2023

On 27th February 2023, the government announced that for customers on heating oil who did not receive the £200 alternative fuel payment (AFP) directly via their electricity account, an online government portal will be up and running by March 6th for customers to apply for their payment.

The government will provide further information soon.

Update 6th February 2023

The government has today announced the start of alternative fuel payments. The £200 payments will start today, 6th February 2023, with most customers receiving the payment automatically as a credit on their electricity bill within the next month.

A small minority of customers, including those living in park homes or on houseboats with no direct electricity supplier and those on the gas grid but without a gas connection and using heating oil, will need to apply to the Alternative Fuel Payment Alternative Fund (AFPAF) via an application portal on the government’s website which will open later in February.

Update 24th January 2023

Government provides more detail on £200 Alternative Fuel Payment

The government yesterday provided more guidance regarding the £200 alternative fuel payment which will start to be processed from February 6th..

Heating oil customers should be aware of the following:

  • Customers have been identified using an off the gas grid database and recent census information.
  • The majority of customers will receive their £200 automatically via their electricity supplier starting on February 6, in a similar fashion to other recent government payments (direct debit, credit to account or voucher).
  • There will be some small exceptions – for example customers that don’t have an electricity account or those that use oil but live in a gas grid area. These customers will need to apply via an online portal which will be open in February alongside a post code checker.

We expect further information closer to February 6th and will continue to update customers.

Households seeking more information on AFP or on wider Help For Households support schemes should visit